Call Center Week Awards
The Call Center Excellence Awards honor, recognize and promote the most innovative call center solutions and individuals over the past year. With awards given in eight categories, they are dedicated to recognizing superior thinking, creativity and execution across the full spectrum of call center functions.
The 2012 Categories Include:
- Best in Class Call Center (over 200 staff)
- Best in Class Call Center (under 200 staff)
- NEW! BEST NEW MOBILE CUSTOMER STRATEGY
- Best Outsourced Provider
- NEW! Best Performance Acting on Voice of the Customer and Voice of the Social Customer
- Best Technology Solution Provider
- Greatest Job Creating a Culture that Inspires World-Class Excellence
- Best Contact Center Learning, Development & Recognition Program
- The Call Center Leader of the Year
Proud Sponsor
Meet the Judges
Call Center Excellence Award Winners Panel
Call Center Awards Finalists and Winners 2011